Big data means big insights


Who has the time to do their job and be a 24/7 data scientist? Quantum Metric uses machine intelligence to automatically surface important, relevant, and actionable business insights.

Increase Revenue

Reclaim your 15 percent: Businesses typically leave 15% of revenue on the table due to negative customer experiences. Stay on top of digital performance and reclaim lost conversions with Quantum Metric’s user behavior insights.

Behavior Analytics

Using machine intelligence applied to customer behavior patterns, Quantum Metric surfaces clear actions prioritized by business impact to improve your bottom line. Let us pinpoint the bugs and navigation frustrations that can net you millions in increased revenue once resolved.

Learn More

Quantum Metric helps maximize the impact of your digital platforms, without the fuss.

Evaluate

Find & Fix Problems Faster

Tagless learning with capable API: Quantum Metric removes the guesswork by automatically identifying user struggle on your website and mobile applications, and reduces the IT and Services costs tied to the time spent on finding and fixing digital issues. Within hours, Quantum Metric will begin surfacing issues and quantifying where you can improve your digital customer experience.

Frustration Detection

Using machine intelligence applied to customer behavior patterns, Quantum Metric surfaces clear actions prioritized by business impact to improve your bottom line. Let us pinpoint the bugs and navigation frustrations that can net you millions in increased revenue once resolved.

Learn More

Deliver Better Applications

Upgrade your CX seamlessly: Gain insights into each customer's experience, helping you understand your largest friction points.

No more guessing

Use Quantum Metric to quickly resolve UX issues, bugs, and other digital frustrations leading to higher quality performance of your website and mobile applications. Don’t wait for your customers to complain. Proactively get ahead of the issues with alerts from Quantum Metric on when users are struggling before your social media gets inundated.

Quantify Business Impact

Effortless visibility: Does the latest issue require a big hammer or small one? With Quantum Metric, you'll have visibility without hours of diagnosis.

Frustration Detection

Through behavioral analysis and machine intelligence, Quantum Metric is able to automatically surface and prioritize issues by how they affect your bottom line. The platform calculates the cost of user struggles and allows you to confidently tackle each resolution.

Take the fast lane to smooth customer experience and business success by addressing what is most important first.

Learn More

Improve Customer Service

Arm your CSRs with relevant info: Avoid confusing conversations by providing your CSR team with everything they need to know to address customer concerns quickly and effectively.

Pixel-perfect Replay

With Quantum Metric’s HD session replay, Customer Service Representatives can more easily find and view customer experiences in near real-time, leading to clearer communication, shorter call times, and faster customer satisfaction. With Quantum Metric you can view your product through the eyes of the customer and match the intended experience with actual experience.

Boost Brand Loyalty

Deliver each experience with care: Quantum Metric automatically identifies where you can improve conversions, by analyzing, for example, where customers are falling out of funnels, struggling with forms, affected by your site performance, or where content is engaging but not being reached due to site layout. Quantum Metric helps ensure your site is optimized for maximizing value to your customers.

From Conversion to Retention

Utilize Quantum Metric to ensure reliable performance of your web and mobile applications and ensure customer retention. How you deliver your product is just as important as what you deliver and a satisfying online experience develops customers who repeatedly return to spend more money and stay committed to your brand.

Pinpoint Performance Improvements

Conversion to Performance Impact

Utilize Quantum Metric to ensure reliable performance of your web and mobile applications and ensure customer retention. How you deliver your product is just as important as what you deliver and a satisfying online experience develops customers who repeatedly return to spend more money and stay committed to your brand.

Simple configuration, automatic analysis. It just works.

I'm Ready for a Trial